1. Using this website
    This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

    • Zoom in up to 200% without the text spilling off the screen
    • Navigate most of the website using just a keyboard
    • Navigate most of the website using speech recognition software
    • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
    • View the website using any device e.g. mobile phone, tablet, desktop computer
    AbilityNet has advice on making your device easier to use if you have a disability.

2. How accessible is this website?
Most of this website is compliant with the W3C WCAG 2.1 AA accessibility standard. However, there are some parts of this website which are not fully accessible:

• Some of our PDF documents do not fully meet accessibility standards

3. What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: email digital@middlesbrough.gov.uk
We’ll consider your request and get back to you within 10 working days.

4. Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Middlesbrough Council Digital Team by emailing the issue to digital@middlesbrough.gov.uk.

5. Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

6. Technical information about this website’s accessibility
Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed under section two of this page.

7. Non-compliance with the accessibility regulations
Bypass blocks – A skip to content button should be in place for those users navigating the website with a keyboard or using a screen reader. Currently this button is not available.

We plan to fix this by September 2020.

Accessible PDF documents – All documents that are available from this website should be fully accessible. There are a number of documents which are not fully accessible, this could mean they are difficult to understand for certain users.

We plan to fix this and make all documents fully accessible by September 2020.

8. How we test this website
This website is tested every 7 days. The tests are carried out by the Middlesbrough Council Digital team using online accessibility reporting tools and manual testing. Required changes that are discovered as a result of these tests will be implemented within two months.

9. What we are doing to improve accessibility

Our accessibility road map below shows how we aim to improve accessibility across this website.

IssueTarget fix date
All PDF documents are currently not fully accessible. We will go through all documents that are available on this website and update as required to make fully accessible.Sep-20

This statement was prepared on 09/06/2020. It was last updated on 30/07/2020.