This website is owned by Middlesbrough Council. Any information which you send to us through this website, i.e. your personal details when completing the contact form, is managed as follows:
1. We will keep information no longer than we reasonably believe is necessary
We keep your data only for as long as is required. Your details will not be stored by the website. They will be sent securely to Middlesbrough Council and kept until we have processed your question or contact.
2. We will use information only for the purpose for which you sent it
We will only use your personal details to contact you about matters relating to Invest in Middlesbrough.
We will not pass on your email address or any of your personal details to other organisations unless explicitly stated.
3. We may use information for statistical analysis but in such a way that your identity will not be involved
To improve the user experience of this website we track your activity on this website. This statistical data generated in this way is completely anonymised.
A number of cookies are present on this website. The purpose of these cookies to enable the website to function correctly and improve your experience. There are no sales or advert cookies used.
Most of the cookies in place on this website are to ensure it functions correctly. There are also four non-essential cookies which you must first accept before they are set. These cookies are from Google Analytics and are an anonymous way for us to monitor activity on this website which in turn helps us to constantly improve it. You can change your preference at anytime of which cookies are set by clicking the cog icon at the bottom of the screen. The different cookies used on this site are explained below:
|Cookie name||Purpose of Cookie||Cookie Expires|
|_ga||Google analytics to monitor your activity on our website||2 years|
|moove_gdpr_popup||Cookie opt in banner||1 year|
|_gat_gtag_UA||Google analytics to monitor your activity on our website||When you close your browser|
|_gid||Cookie used to maximise performance and speed of this website||1 day|
6. Getting consent to use your data
You are required to give consent for us to use your data and therefore process any information that you send to us via this website. By entering your details on this website depending on your request you are giving us permission to contact you. If any services require further consent from you, this will be explicitly asked for, and explained when required.
7. We will only collect information that is required
We have simplified this website to ensure that all of the information that you give to us is required. We do not ask for information which is not necessary, which ensures that the website is easy to use and we do not hold unnecessary information about you.
8. Website protected by https
This website is secured using https security. The https which appears at the beginning of our website address means that this website is certified secure, and therefore any data which is passed to us via this website is safe.
9. Storage of data given
Information that you input through this site is securely held. Your personal details are never stored by the website. They will be sent securely to Middlesbrough Council and held on a secure system requiring authenticated access through the Council’s secure network.
10. How we will contact you
We will contact you via email or telephone, depending on which details you give us.
11. Subject access request
At Middlesbrough Council we are open and honest about how we store your personal data and what we use it for. At any time you can complete a subject access request which will inform you what information we hold about you and how that information is being used. To request a subject access request please go to the data protection page on our council website. You will need to specify that your request for information relates to Invest in Middlesbrough.
12. Right to be forgotten
As mentioned above we will only keep data relating to you for as long as is required. At any point you have the right to request to be forgotten, this means that if requested we will where possible delete our records of contact with yourself. To request the right to be forgotten please contact the Information Governance Team at Middlesbrough Council, contact details are available on the data protection page of the Middlesbrough Council website.
For further information on the General Data Protection Regulation and Middlesbrough Council’s responsibilities under it please consult the Information Commissioner’s Office (ICO).